Help Center

FAQ

Shipping Questions

When will my order be shipped?

Can I change my order after it has been placed?

How long will it take to get my order and what is the shipping cost?

Can I track my order?

What countries do you ship to?

Do I have to pay a customs fee?

Returns & Refunds

How do I return a product or get a refund?

What happens if my order gets lost in the post?

Questions About Our Products

Can this be used with hair that has been straightened?

Whats the difference between the shampoo and the mask?

How long does the shampoo last?